Partner with Welcome Home

We Put Our Experience to the Test

Our management team has worked extensively across Niagara Region, and we know what it takes to keep your home performing optimally.

Receive the Ongoing Attention You Deserve

Never deal with another rental headache solo; we find innovative solutions to the problems you face & resolve conflict promptly.

24/7 Online Portal Access

Our online account system makes it easy to monitor your investment at any time. Simply sign in to get started.

Welcome Home Property Management

Meet The Team

Jay

Jay Shaw

General Manager

Jay leads the team at Welcome Home Management, however, he is the first one to give credit to the strong team who work along side of him. Without them, Welcome Home wouldn’t be where we are today, he tells investors on a regular basis.

Welcome Home Management was created in 2016 after Jay had one of those experiences you likely may have had with a property manager in the past. Like you, Jay was no different.

Jay wanted to do things differently. Much differently. He chose to focus on the investor and not himself. While building Welcome Home Management, Jay recalled this encounter with the property manager and all the other pain points that he’d had as an investor, and focused on correcting those for his clients.

At the end of the day, we want our investors to be profitable. If they are profitable, they are happy. It’s not rocket science, but a lot of property management companies lose sight of that simple fact.

Jay coaches investors on the fundamentals to look for when acquiring rental properties and works with investors every step of the way, not just when the deal closes. He further assists investors by working with them through the marketing, showing, and placement of qualified tenants in the property. Experience the Welcome Home difference. Reach out to us today and learn why more investors are choosing to work with Welcome Home!

 

3

Trystan Stephens

Maintenance Coordinator

Coming from a Biotechnology and Business Management background, Trystan made an unusual shift to property management.

Trystan is Welcome Home's Maintenance Coordinator. Trystan excels at solving complex problems and applying new ways to tackle tough challenges. Known for his empathy and his desire to help others, Trystan understands the issues and needs brought up by tenants and assists them to the best of his ability.

Aside from Welcome Home, Trystan plays in queer organized softball and volleyball in Hamilton and is an avid gamer. Joining the team at Welcome Home, Trystan looks forward to helping people live without any distractions from daily life.

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Kelly TenBrinke

Leasing Representative

Kelly has 40 years of experience in administration, accounting, and customer service in various industries as well is a graduate of both McMaster University and Niagara College. Her spare time is spent doing yoga, water aerobics and watching good movies. She is a proud wife, mother, and grandmother to three beautiful grandchildren.

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Furrakh Ahmad

Leasing Representative

Furrakh is a licensed Realtor since 2013. With ten years of experience in Real Estate, he’s been helping his clients to get the most out of their investments, either buying, selling or managing properties.

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Terry Warren

Maintenance Technician

Terry joined Welcome Home Management in 2022 after a successful career in the HVAC industry. While full retirement wasn't completely for him, he works as a maintenance technician ensuring our residents maintenance issues and concerns are addressed in a quick and efficient manner.

Originally from St. Catharines, Terry has 4 grown children and enjoys fishing, travelling, and fixing things around the house.

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Give us a call today to schedule a free consultation and learn how we can help you maximize your earnings, resolve tenant headaches, and protect your investment.