Partner with Welcome Home
Meet The Team
Jay Shaw
General Manager
Jay leads the team at Welcome Home Management, however, he is the first one to give credit to the strong team who work along side of him. Without them, Welcome Home wouldn’t be where we are today, he tells investors on a regular basis.
Welcome Home Management was created in 2016 after Jay had one of those experiences you likely may have had with a property manager in the past. Like you, Jay was no different.
Jay wanted to do things differently. Much differently. He chose to focus on the investor and not himself. While building Welcome Home Management, Jay recalled this encounter with the property manager and all the other pain points that he’d had as an investor, and focused on correcting those for his clients.
At the end of the day, we want our investors to be profitable. If they are profitable, they are happy. It’s not rocket science, but a lot of property management companies lose sight of that simple fact.
Jay coaches investors on the fundamentals to look for when acquiring rental properties and works with investors every step of the way, not just when the deal closes. He further assists investors by working with them through the marketing, showing, and placement of qualified tenants in the property. Experience the Welcome Home difference. Reach out to us today and learn why more investors are choosing to work with Welcome Home!
Luis Cova
Operations Manager
Luis Cova is the first point of contact at Welcome Home Management as our Operations Manager. Luis' job at Welcome Home is to take what Jay envisions the company to be and create and oversee the processes to achieve that vision. He is the main point of contact for all of our Owner Partners.
While relatively new to the Property Management Space, Luis graduated from Law School in 2017 and is currently working towards his Masters of Corporate Law.
Coming from a Latin country, Luis very much enjoys going to the beach. He also enjoys sightseeing, spending time with family, watching movies and reading historical fiction books.
Amanda McDougall
Property Manager
Amanda joins the Welcome Home team after having worked for one of the largest national property owners for 10 years.
Her strength in building strong relationships with residents and owners, is anchored in her ability to not only communicate effectively, but to provide a high quality of service.
For Amanda it's all about enhancing the resident experience.
Kelly TenBrinke
Leasing Representative
Kelly has 40 years of experience in administration, accounting, and customer service in various industries as well is a graduate of both McMaster University and Niagara College. Her spare time is spent doing yoga, water aerobics and watching good movies. She is a proud wife, mother, and grandmother to three beautiful grandchildren.
André Bourgeault
Leasing Representative
As a bilingual (French and English) mortgage agent, realtor and investor, André helps people with their real estate needs including leasing, mortgages, buying, selling and investing. In his leisure time, he loves spending time with his family and relaxing by the beach, camping, hunting, and playing golf and hockey..
Tammy Stewart
Leasing Representative
Tammy applied her love of helping people to own and manage a local food store in the downtown core. Later, she became a multifamily real estate investor currently managing 12 doors. She is now an active leasing agent. In her spare time, Tammy enjoys spending time with her family and cozy days camping near the beach.
Furrakh Ahmad
Leasing Representative
Furrakh is a licensed Realtor since 2013. With ten years of experience in Real Estate, he’s been helping his clients to get the most out of their investments, either buying, selling or managing properties.
Terry Warren
Maintenance Technician
Terry joined Welcome Home Management in 2022 after a successful career in the HVAC industry. While full retirement wasn't completely for him, he works as a maintenance technician ensuring our residents maintenance issues and concerns are addressed in a quick and efficient manner.
Originally from St. Catharines, Terry has 4 grown children and enjoys fishing, travelling, and fixing things around the house.
Beth Ilustre
Maintenance Coordinator
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