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Local Experience You Can Trust

Choose a local property management team with the experience and track record you can trust—we deliver great results, period.

We Offer Unbeatable Support

Don't struggle with the challenge of property management solo—Welcome Home Management will hold your hand every step of the way.

24/7 Online Portal Access

Monitor the health of your property at a glance, using our convenient portal system. It's never been easier to review inspection notes, earnings, and more.

Repair Request

Meet The Team

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Jay Shaw

Founder & CEO

Jay leads the team at Welcome Home Management; however, he is the first one to give credit to the strong team who works alongside him. Without them, Welcome Home wouldn't be where we are today, as he tells investors on a regular basis.

Jay coaches investors on the fundamentals to look for when acquiring rental properties and works with investors every step of the way, not just when the deal closes. He further assists investors by working with them through the marketing, showing, and placement of qualified tenants in the property. Experience the Welcome Home difference. Reach out to us today and learn why more investors are choosing to work with Welcome Home.

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Luis Cova

General Manager

Luis oversees coordinating the day-to-day at Welcome Home Management as our General Manager. Luis' job at Welcome Home is to take what Jay envisions the company to be and create and oversee the processes to achieve that vision, as well as to make sure that your properties and resident are well serviced. Luis graduated from Law School in 2017 and holds a master's degree in corporate law.

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Huzaifa Imran

Resident Services Manager

Huzaifa is an Aerospace Engineer by background who pivoted into property management because of a long lasting passion for operations-solving problems, building systems, and making things run smoothly. The same mindset that drew him to engineering now drives how he approaches property management: structured, process-oriented, and focused on continuous improvement. At Welcome Home Management, he helps manage leasing and resident communications with an emphasis on clarity and efficiency. He enjoys creating workflows that keep our team aligned, support owners in building strong portfolios, and ensure residents get a consistent, reliable experience.

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Abel Aksam

Maintenance Coordinator

With a background in ACCA from the UK Global body, Abel brings a unique blend of financial expertise and hands-on operational insight to property management. His entry into the field began during his university years, where a growing interest in real estate and a genuine desire to help people led him to pursue a career in the industry. Since then, Abel has built a reputation for being dependable, solution-oriented, and deeply committed to service. He approaches each interaction-whether with tenants, owners, or vendors-with professionalism and empathy, guided by a simple yet powerful principle: treat people the way you'd want to be treated.

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Terry Warren

Maintenance Technician

Terry joined Welcome Home Management in 2022 after a successful career in the HVAC industry. While full retirement wasn't completely for him, he works as a maintenance technician ensuring our residents maintenance issues and concerns are addressed in a quick and efficient manner.

Originally from St. Catharines, Terry has 4 grown children and enjoys fishing, travelling, and fixing things around the house.

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Furrakh Ahmad

Leasing Representative

Furrakh is a licensed Realtor since 2013. With ten years of experience in Real Estate, he's been helping his clients to get the most out of their investments, either buying, selling or managing properties.

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Richard Lockhart

Maintenance Technician

With over a decade of experience in residential construction, Richard brings extensive hands-on expertise to every property he works on. His background spans everything from exterior siding and framing to detailed finish carpentry, along with solid knowledge of electrical, plumbing, and ductwork systems. Known for his reliability and craftsmanship, Richard takes pride in keeping every home safe, functional, and well-maintained. His versatile skill set and commitment to quality make him an essential part of our maintenance team.

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Awards Banner (2) – Welcome Home Management
Posted on Google Google
Natasha Bilau profile picture
Natasha Bilau
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My rental unit was managed by Welcome Home Management and I was pleasantly surprised with the ease of service and excellent communication. Each interaction felt personal and professional. I was responded to swiftly and if a quick response wasn't possible I was notified shortly after with the reason and apologies. I required a repair and the request form was super easy to find and use and the team communicated with me throughout until it was remedied. I would recommend their services to anyone who is looking to have a property manager for their property!
Posted on Google Google
NKANSAH VIDA profile picture
NKANSAH VIDA
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I truly enjoyed living in this house. Everything was in excellent condition, well-maintained, and very comfortable. Thank you for providing such a wonderful place to call home.
Posted on Google Google
Hugo Ruiz profile picture
Hugo Ruiz
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve had a very good experience with this company and Mr. Furrakh. The house is in great condition, located in a very good area, and they truly care about keeping their properties well-maintained for a positive living experience. No tricks, no fine print — everything has been straightforward and professional.
Posted on Google Google
Ali Olanrewaju profile picture
Ali Olanrewaju
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very quick and professional services! Paula Cortes is very reliable 👍🏾👍🏾👍🏾👍🏾👍🏾
Posted on Google Google
Sahil Patel (sam) profile picture
Sahil Patel (sam)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We’ve recently moved into a home managed by Welcome Home Management, and it’s been a great experience so far. Michael, who coordinated everything with us, has been incredibly helpful and patient from day one, always quick to respond and follow up on any questions we had. It really made settling into our new place much easier and stress-free. Much recommended!
Posted on Google Google
Yousef Alaghbari profile picture
Yousef Alaghbari
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very happy with Welcome Home Management. They are very helpful and professional.
Posted on Google Google
Buddy Warwick profile picture
Buddy Warwick
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at Welcome home was exceptionally helpful after our house fire They were extremely warm and friendly and accommodating. THEY GOT INTO OUR NEW RENTAL HOME IN RECORD TIME
Posted on Google Google
Mike Amyot profile picture
Mike Amyot
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jay and his wife are the most friendly and understanding landlords anyone can have. Always willing to work with you and it makes life easier. They are very understanding and easy to talk too. They are very passionate about keeping the condition of their properties at the highest level and they do an amazing jog of it. Everything is taken care of immediately and professionally. I enjoyed the 4 years being a tenant and will always recommend them. You won’t find anyone like than.

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