Meet The Team
Jay Shaw
Founder & CEO
Jay leads the team at Welcome Home Management; however, he is the first one to give credit to the strong team who works alongside him. Without them, Welcome Home wouldn't be where we are today, as he tells investors on a regular basis.
Jay coaches investors on the fundamentals to look for when acquiring rental properties and works with investors every step of the way, not just when the deal closes. He further assists investors by working with them through the marketing, showing, and placement of qualified tenants in the property. Experience the Welcome Home difference. Reach out to us today and learn why more investors are choosing to work with Welcome Home.
Luis Cova
General Manager
Luis oversees coordinating the day-to-day at Welcome Home Management as our General Manager. Luis' job at Welcome Home is to take what Jay envisions the company to be and create and oversee the processes to achieve that vision, as well as to make sure that your properties and resident are well serviced. Luis graduated from Law School in 2017 and holds a master's degree in corporate law.
Huzaifa Imran
Assistant Property Manager
Huzaifa is an Aerospace Engineer by background who pivoted into property management because of a long lasting passion for operations-solving problems, building systems, and making things run smoothly. The same mindset that drew him to engineering now drives how he approaches property management: structured, process-oriented, and focused on continuous improvement. At Welcome Home Management, he helps manage leasing and resident communications with an emphasis on clarity and efficiency. He enjoys creating workflows that keep our team aligned, support owners in building strong portfolios, and ensure residents get a consistent, reliable experience.
Abel Aksam
Assistant Property Manager
With a background in ACCA from the UK Global body, Abel brings a unique blend of financial expertise and hands-on operational insight to property management. His entry into the field began during his university years, where a growing interest in real estate and a genuine desire to help people led him to pursue a career in the industry. Since then, Abel has built a reputation for being dependable, solution-oriented, and deeply committed to service. He approaches each interaction-whether with tenants, owners, or vendors-with professionalism and empathy, guided by a simple yet powerful principle: treat people the way you'd want to be treated.
Kelly TenBrinke
Leasing Representative
Kelly has 40 years of experience in administration, accounting, and customer service in various industries as well is a graduate of both McMaster University and Niagara College. Her spare time is spent doing yoga, water aerobics and watching good movies. She is a proud wife, mother, and grandmother to three beautiful grandchildren.
Furrakh Ahmad
Leasing Representative
Furrakh is a licensed Realtor since 2013. With ten years of experience in Real Estate, he's been helping his clients to get the most out of their investments, either buying, selling or managing properties.
Jackie Willoughby
Leasing Representative
With a long and successful career in real estate, Jackie brings a wealth of experience and professionalism to every client interaction. She is passionate about helping people find the perfect place to call home and takes pride in making the leasing process smooth, transparent, and enjoyable. Jackie also understands the needs of property owners and works diligently to help landlords maximize their investment and achieve lasting profitability. Her dedication, industry knowledge, and genuine care for clients make her an invaluable part of our team.
Aubrey Storring
Leasing Representative
With nearly 20 years in real estate, Aubrey has built a trusted reputation in residential sales and leasing. Her career began in advertising, where she developed a sharp eye for detail and the ability to showcase homes effectively. Specializing in Fort Erie, with strong expertise in Port Colborne, Welland, St. Catharines, and Thorold, Aubrey is dedicated to guiding clients with local knowledge, professionalism, and a client-first approach.
Richard Lockhart
Maintenance Technician
With over a decade of experience in residential construction, Richard brings extensive hands-on expertise to every property he works on. His background spans everything from exterior siding and framing to detailed finish carpentry, along with solid knowledge of electrical, plumbing, and ductwork systems. Known for his reliability and craftsmanship, Richard takes pride in keeping every home safe, functional, and well-maintained. His versatile skill set and commitment to quality make him an essential part of our maintenance team.
Terry Warren
Maintenance Technician
Terry joined Welcome Home Management in 2022 after a successful career in the HVAC industry. While full retirement wasn't completely for him, he works as a maintenance technician ensuring our residents maintenance issues and concerns are addressed in a quick and efficient manner.
Originally from St. Catharines, Terry has 4 grown children and enjoys fishing, travelling, and fixing things around the house.
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