The saying goes, you only get one chance to make a first impression!
At Welcome Home this is something that we live by and consistently educate our clients that your tenants are your customers, and your customers are paying down your mortgage.
We like to exceed expectations with our residents by ensuring that we do the little things.
As an investor yourself, a tenant welcome package is an easy way for landlords to put their best foot forward with new residents and impress them from the start.
Your tenants appreciate landlords who go the extra mile, they can help you reach new potential tenants. One of the highest compliments we receive is when past tenants reach out asking if they can come back and rent from us again, or when we receive referrals from past tenants encouraging their friends and family renting from us.
Now, when we say welcome package, we don’t necessarily mean everything you provide fits into a lovely little gift basket tied up with a bow. Some items will, but others are just little gestures you leave around the apartment that demonstrate some forethought. All of them will include valuable information that will get them started in their new home and show them that you understand what it’s like to be a new tenant.
The best part about working with a professional property management company like us, is that we take care of this with you, complete with a welcome card setting the tone for the tenancy.
We receive so many nice emails and messages about that it really helps solidify the relationship.
Whether you work with us or not, this small gesture will only help build the relationship with your tenants. After all this is a business, you’re running, and customer satisfaction is key to a successful landlord-tenant relationship.